Legal
Cookie Policy
Last updated: May 3, 2026
This Cookie Policy explains how BladeCare ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at bladecarepro.com. It explains what these technologies are, why we use them, and your rights to control their use.
By continuing to use our website, you consent to our use of cookies as described in this policy. You may withdraw your consent at any time by adjusting your browser settings or using the opt-out methods described below.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners about how their site is being used.
Cookies are not harmful and do not contain personally identifiable information on their own. However, when combined with other data we hold about you, they may be used to identify you as an individual.
In addition to cookies, we may use similar technologies such as:
- Web beacons — small transparent images embedded in web pages or emails that track whether content has been viewed
- Local storage — browser-based storage that persists data beyond a single session
- Session storage — temporary browser storage that is cleared when you close your browser tab
- Pixels — small code snippets used to track conversions and user behaviour
2. Types of Cookies We Use
We use the following categories of cookies on our website:
Essential Cookies
These cookies are strictly necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as filling in forms, setting preferences, or logging in. Without these cookies, parts of the website will not work properly.
Performance & Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are most and least popular and how visitors move around the site. All information collected is aggregated and anonymous.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages, such as our live chat widget.
Marketing & Targeting Cookies
These cookies may be set through our website by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying your browser and device.
3. Cookies We Use
The following table lists the specific cookies currently in use on bladecarepro.com:
| Cookie Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| __session | BladeCare | Maintains your session state across page requests | Session | Essential |
| csrf_token | BladeCare | Protects against cross-site request forgery attacks | Session | Essential |
| user_prefs | BladeCare | Stores your site preferences (e.g., language, display settings) | 1 year | Functional |
| _ga | Google Analytics | Registers a unique ID to generate statistical data on how you use the website | 2 years | Analytics |
| _ga_* | Google Analytics | Used by Google Analytics to persist session state | 2 years | Analytics |
| _gid | Google Analytics | Registers a unique ID used to generate statistical data on how you use the website | 24 hours | Analytics |
| TawkConnectionTime | Tawk.to | Used by our live chat provider to manage chat session timing | Session | Functional |
| twk_idm_key | Tawk.to | Identifies returning visitors to the live chat widget | 6 months | Functional |
| twk_uuid_* | Tawk.to | Assigns a unique ID to each visitor for live chat continuity | 6 months | Functional |
4. Third-Party Cookies
Some cookies on our website are set by third-party services we use to enhance your experience. These third parties have their own privacy and cookie policies, which we encourage you to review:
- Google Analytics (analytics.google.com) — website traffic and behaviour analysis
- Tawk.to (tawk.to) — live chat support widget
- GoDaddy Commerce — payment processing and checkout
We do not control these third-party cookies and are not responsible for their use. Please refer to the respective third-party privacy policies for more information.
5. How Long Do Cookies Last?
Cookies can be either session cookies or persistent cookies:
- Session cookies — temporary cookies that are deleted when you close your browser. They are used to maintain your session while you navigate the site.
- Persistent cookies — remain on your device for a set period of time (as specified in the cookie) or until you manually delete them. They are used to remember your preferences across visits.
6. Your Cookie Choices & Controls
You have several options to control or limit how cookies are used on your device:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being set. Please note that disabling cookies may affect the functionality of our website.
Google Analytics Opt-Out
To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.
Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Our website currently does not respond to DNT signals, but you can use the browser and opt-out tools above to limit tracking.
7. Cookies & Canadian Privacy Law
BladeCare operates in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA). Under these laws, we are required to:
- Inform you about the cookies we use and their purposes
- Obtain your consent for non-essential cookies where required
- Allow you to withdraw consent at any time
- Protect any personal information collected through cookies
For more information about how we handle your personal data, please review our Privacy Policy.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, applicable law, or our business practices. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us: